Please ensure you have read and understood these Terms and Conditions before you make a
booking. By placing a booking you are deemed to have read, understood and accepted them.
Contract of Sale:
Completion of the booking process and acceptance of our terms and conditions forms your
contract with Cambridge Finance Ltd.
Payment:
Full payment, or setting up of a payment plan and first instalment is required to secure
your course booking. Payment details and accepted methods will be provided during the
booking process.
• Payment Plans:
A payment plan may be arranged to spread the cost over up to 6 monthly
instalments by direct debit. There is a fee of 1% plus 20p per instalment for this
service. If you fail to make any of your instalment payments, you will receive a
reminder. If you still fail to pay we reserve the right to invoice for the remaining
balance in full with 7 days to pay.
Cancellation:
Cancellations must be made in writing by email. Cancellations will be subject to the
following fees:
• Cancellations within 14 days of the start date will be charged the full
course
fee
• Cancellations within 15-28 days of the start date will be charged 50% of the
course fee
• Cancellations more than 28 days before the start date will be charged 20% of
the course fee
If the participant fails to attend the course the full course fees are payable.
In a situation where a course is run exclusively for a customer, course cancellation must be
received in writing at least 14 days in advance of course commencement. You will remain
liable for the full course fee and any expenses incurred by Cambridge Finance Ltd if
cancellation is received after this time.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations
2013 (“Consumer Contracts Regulations”), you may cancel your purchase of a course within a
period of 14 working days beginning on the day after we send your booking confirmation.
However, there is no right of cancellation where the course begins within this fourteen day
period.
Cambridge Finance Ltd reserves the right to cancel a course up
to and including the date of the course if insufficient bookings have been received and will
strive to give as much notice of this as possible. Individuals booked onto a cancelled
course will be given the option of a full refund or of rescheduling to a future course date.
Cambridge Finance Ltd will not be liable for any losses or expenses arising from amendments
to the course or cancellations.
Refunds:
Any refunds will take up to 30 days to process. An administration fee of £100 will be
applied in all cases.
Delegate Substitution:
Delegate substitutions are acceptable provided notice is given prior to course commencement
and that the substitute delegate meets all course prerequisites or is approved by Cambridge
Finance Ltd.
Transfer:
Requests to transfer to an alternative course or date must be made in writing by email.
Transfers may be made up to 14 days before the course start date and will incur no
additional fee. However, transfers are subject to availability and Cambridge Finance Ltd are
not obliged to ensure suitable alternatives are available. A booking can only be transferred
on one occasion. Requests for subsequent transfers will be treated as cancellations.
Course content:
Cambridge Finance Ltd reserves the right to change the content, timing, date, venue or
instructor of the course in order to provide a high quality service and to reflect changes
to practices, current student needs, change in staff expertise or where it is necessary for
reasons beyond our control and without prior notice.
Intellectual Property:
Course materials are supplied only for your personal use. Cambridge Finance Ltd remains the
owner of all intellectual property in course materials. No part of the materials may be
copied or reproduced without our permission.
Data Protection:
Any personal information you give to us with be processed in accordance with the Data
Protection Act 1998. We will use the information to process your booking, to provide the
course and to inform you about similar courses which we provide, unless you tell us that you
do not want to receive this information. Any personal data you provide may be held on
computer files.
Applicable Law and Jurisdiction:
These terms and conditions are governed by and construed in accordance with English law and
any dispute arising out of or in connection with them shall be settled by the English
courts.
