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The course is suitable for those keen to understand retail property as an investment, the challenges and opportunities currently being faced, and learn the fundamental concepts and jargon of retail property lettings and investment.

Retail used to be one of the safest asset classes to invest in with on average longer leases signed, fewer breaks being enacted and leases more often renewed plus the rents being more stable compared to offices, industrial and logistics. That old wisdom has somewhat been turned on its head with the threat of on-line retailing affecting quite a few types of retailers and locations, and with other threats such as thinning margins and rising Business Rates.

Many investors have pulled away from retail as they do not understand the sector so well or as they now question the sector’s long-term growth prospects. Banks lend less on retail property whilst UK investors increasingly look for alternatives.

Retailers, data and service providers, analysts and investors are trying to make sense of – and keep up with – the changes and feel somewhat confused on the strength of retailers and the retail property investment proposition.

This course is designed to provide the basic information on what retail property is, what types there are and what types of retailers occupy it and how they occupy it, what makes retailers and retail property tick, what types are under threat, coping or even thriving, and what is the future likely to hold.

This course will show you retail and retail property investment warts and all, for high street, retail parks and shopping centres. We will look at things like differentiation, innovation, retailtainment, commercialisation branding, megamalls, anchor tenants, retail mix, dwell times, catchment areas, turnover leases, marketing strategy, asset vs property manager and more.

Our instructors:

View our instructors’ profile:
Matthew Hopkinson
Lance Stanbury
Cleo Folkes


Duration: 1 day
Location: London
CPD Hours: 6h
Level: Basic
Maximum number of delegates: 10

Next Date: TBC


This course will equip the attendee with:

  • Basic knowledge on what retail property is, retail asset types, types of tenants, the varying types of locations
  • Insight into drivers of the retail market, leasing and investment
  • An understanding of the retailer position and their future
  • The investment proposition offered by various retail types
  • Insight into how all of that is changing, what is thriving, what is dying
  • Understanding of key retail terminology including who does what and who invests how
  • Understanding of how it all fits together

Target Audience:

  1. a) professionals working in supporting functions within retailers and retail investors or service providers who would like to improve their awareness of how their employer’s business and that of their clients operates;
  2. b) generalist property professionals working in investment, research, development, data or software provision, valuation or lending functions, who have limited retail property-specific education, one-sided experience or with little prior exposure to retail property and would like to understand the fundamentals of this sub-sector.

Target companies:

Retail REITs, service providers to retail property (data and software providers, auditors, lawyers, recruitment, maintenance, FM, health and safety, etc), retailers, investment houses / SWFs / HNWI, surveying companies, retailers, RE debt providers, construction companies, architects


  • What is retail property, and what drives it
  • Demographics and consumption: who buys what, how and how much
  • Types of retailers, types of tenants
  • Types of property assets: high street shops, shopping centres, retail parks, retail warehouses, supermarkets, department stores
  • Where are they located and why: planning, placemaking, catchment areas, footfall, accessibility and more.
  • And how is this changing

Overview of retail management and marketing

  • Market segmentation and strategy for retailers
  • Understanding omni-channels and supply chain
  • Challenges and opportunities in consumer patterns, trends and demographics

Who does what how?

  • Key job roles: asset manager, property manager, facilities manager, marketing
  • Market players: types of occupiers and investors
  • Jargon and other essentials: F&B, leisure, differentiation, innovation, retailtainment, commercialisation branding, megamalls, anchor tenants, retail mix, dwell times etc
  • Drivers of value: retailers, turn-over, income, capital flows, interest rates and yield
  • Tenants, landlords and lease structures in the UK & Europe

 Retail property investment as part of a mixed property portfolio 

  • Comparing retail property with other property segments
  • Comparative income & capital returns

Case study: retail property repositioning