Course Booking Terms and Conditions
Please ensure you have read and understood these Terms and Conditions before you make a booking. By placing a booking you are deemed to have read, understood and accepted them.
Contract of Sale
Completion of the booking process and acceptance of our terms and conditions forms your contract with the Cambridge Finance.
Payment of the full course fees must be made in advance and should be made at the time of placing a booking. It is not possible to attend a course unless payment has been received.
We accept payment by credit card, PayPal or BACS. If paying through PayPal or credit card, a 5% surcharge will be applied. We will issue an invoice and payment must be settled within 7 days of the invoice date or in advance of the training course, whichever is sooner.
Cancellations must be made in writing by email. Cancellations will be subject to the following fees:
- Cancellations within 14 days of the start date will be charged the full course fee.
- Cancellations within 15-28 days of the start date will be charged 50% of the course fee.
- Cancellations more than 28 days before the start date will be charged 20% of the course fee.
If the participant fails to attend the course the full course fees are payable.
In a situation where a course is run exclusively for a customer, course cancellation must be received in writing at least 14 days in advance of course commencement.You will remain liable for the full course fee and any expenses incurred by Cambridge Finance if cancellation is received after this time.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Consumer Contracts Regulations”), you may cancel your purchase of a course within a period of 14 working days beginning on the day after we send your booking confirmation. However, there is no right of cancellation where the course begins within this fourteen day period.
Cambridge Finance reserve the right to cancel a course up to and including the date of the course if insufficient bookings have been received and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. Cambridge Finance will not be liable for any losses or expenses arising from amendments to the course or cancellations.
Any refunds will take up to 30 days to process. A administration fee of £100 will be applied in all cases.
Delegate substitutions are acceptable provided notice is given prior to course commencement and that the substitute delegate meets all course prerequisites or is approved by Cambridge Finance.
Requests to transfer to an alternative course or date must be made in writing by email.
Transfers may be made up to 14 days before the course start date and will incur no additional fee. However, transfers are subject to availability and Cambridge Finance are not obliged to ensure suitable alternatives are available. A booking can only be transferred on one occasion. Requests for subsequent transfers will be treated as cancellations.
Cambridge Finance reserve the right to change the content, timing, date, venue or instructor of the course in order to provide a high quality service or where it is necessary for reasons beyond our control.
Course materials are supplied only for your personal use. Cambridge Finance remain the owner of all intellectual property in course materials. No part of the materials may be copied or reproduced without our permission.
Any personal information you give to us with be processed in accordance with the Data Protection Act 1998. We will use the information to process your booking, to provide the course and to inform you about similar courses which we provide, unless you tell us that you do not want to receive this information. Any personal data you provide may be held on computer files.
Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and any dispute arising out of or in connection with them shall be settled by the English courts.